Refund policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request
areturn or anexchange.

Watchmystic does not accept returns due to change of mind.

To be eligible for a return,youritem must be in the same condition that youreceived it,unworn or
unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at support@Watchmystic.shop  If your return is accepted, we'll send
 you instructions on where to send your package. Items sent back to us without first requesting a
return will not be accepted.

You can always contact us for any return question at support@Watchmystic.shop

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged
or if you receive the wrong item, so that we can evaluate the issue and make it right. If not contacted
within 48 hours of the item arriving, we are not able to process any damage refunds.

Exceptions/non-returnableitems
We do not accept returns/exchanges on items with name and or number customisation. We cannot
accept returns when gift cards are used.
We cannot accept returns/exchanges due to you ordering the wrong product.

Exchanges
We accept exchanges for any items on our store if the size ordered does not fit. Once an exchange
has been accepted we will dispatch the correctly sized item you want.

Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was
approved or not. If approved, you'll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to process and post
the refund too. We are not responsible for any return shipping costs.